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Our mission statement as your listing representatives:

Provide Excess Value: Our entire system of hundreds of prescribed activities and actions on behalf of our clients is designed to provide value significantly in excess of the majority of other agents' services. While we are paid the same per transaction as the majority of the industry, we purposefully strive to provide a level of service and results that exceed the actual dollar amount that we are compensated for our services.

 

Effectively Educate: We bring decades of advocacy-based educational guidance to our clients in the forms of Personal Communications, Client Assistance Letters, Videos, Online Consultations and Private Online Transaction Directories, all of which are designed to elevate the level of our clients' understanding of the process of buying and selling real estate. We believe that we provide the highest level of education in the industry.

 

Dutifully Support: Our counsel is intended, first and foremost, to support our clients in their goal of maximizing the financial yield from the purchasing marketplace, tempered by our commitment to protect our clients from unperformable situations. Every action, every communication and every negotiation on their behalf is with this as our overarching goal.

 

Counsel: We provide advocacy-based counsel to our clients, even when advising a client to HOLD ON to a real-property asset, rather than to sell it.

 

Advocate: We strategically and aggressively advocate on behalf of our clients whether in negotiations with brokers,  discussions with lenders, or contractual arrangements with contractors.

 

Negotiate: We purposefully bring our negotiation skills and talents to every client's situation with their success in mind.

 

Position: We strategize with our clients prior to any negotiation or presentation session to best "position" our clients in order to achieve their optimal goal.

 

Protect: We strive to protect our seller clients from any unperformable contractual relationship that may have the potential to not close. We also strive to provide education that diminishes liabilities that potentially exist in the process of transferring property.

 

Fulfill: We act dutifully in the pursuit of fulfilling our client’s goals through the successful performance of our contract for services.

 

Perform With Ethics: We subscribe to a standard of ethics and perform our professional activities at a level higher than those detailed in the Realtor's Code Of Ethics as well as NWMLS Code Of Conduct. We strive to operate on a level that is unquestionably in our clients' best interests while operating within the law and both aforementioned Codes.

 

Long Term Counsel: We make ourselves available to our clients after closing on the sale of their property in order to provide counsel and advice regarding ownership, maintenance, enhancement and protection of their properties. We encourage our clients to reach out to us for opinions, advice, referrals, and strategies at any time.

 

Written Contracts/Commitment: We provide our services and commitment to those who are, in return, willing to commit to us and the real estate process. We do not work with those who are not willing to commit to either us and/or the process and thus we do not squander time and resources that we could be devoting to our committed clients. Our commitments to each other are in writing and spelled out to avoid ambiguity. This letter is our commitment to our clients. 

 

Continuing Education/Designations: We continue to pursue high-level professional education regarding all areas of our practice. We maintain professional designations that require continuing, focused education in those particular fields: ABR, CRS, CNE, Managing Broker, SRES, ePro. 

 

Request Feedback: Upon completion of our services, we request that our clients provide us with honest and frank critiquing of our services for our continued improvement. 

 

Request Recommendations/Referrals: We ask that our clients be willing to provide statements of recommendation when earned, as well as remembering us to friends and family in order to assist us in continuing the life and success of our practice. 

Our Commitment To You:

 

In addition to the requirements of agency as described in TLOREA and Realtor Code Of Ethics, we commit, as your contracted Real Estate Brokers, to provide you with the following:

 

Listen/Comprehend:

We strive to listen closely to you in discussions, in order to understand your particular sets of needs, wants, and requirements pertaining to the selling of your property

 

Respect Your Time:

We will be conscientious of your time, as well as utilize time-saving technologies for communications and documentation, to minimize the impact on your calendar.

 

Representation:

We will provide advocacy-based counsel, not sales-based closing techniques.

We will not practice Dual Agency.  We will be straight with you about any topic.

 

Pricing Recommendations:

We will provide extensive three-stage Market Analysis Process

 

Preparation/Education:

We will provide and make available to you:

Your own personal and private Client Access Folder 

Mock Offer consultation

Market-appropriate property preparation recommendations

Form 17 assistance

Staging recommendations

Seller Love Letter assistance

 

Marketing:

We will achieve the following through our marketing procedures:

Achieve thousands of online viewings through multiple portals

Networking marketing to top agents

Effective and respect-commanding listing ad copy

Professional flyers

Professional for sale sign

Open houses where appropriate

Marketing updates

Accountability updates, showing your marketing in different locations/websites

Superior photography

Amplify schools information

Amplify local amenities information

 

Offer Receipt Preparation/Due Diligence:

Buyer’s agent analysis

Buyer analysis

Buyer’s lender vetting

Insistence on verification of funds

Insistence on substantial and liquid earnest money

 

Transaction:

Diligent transaction/escrow process management

Provide copies of all documents signed

Provide timeline accounting, before and after completion of items

Appraisal support

Escrow counsel

Settlement statement review

Strict adherence to contract timelines

Accounting for earnest money

Lending updates

 

Closing And After: 

Always available for counsel

Copies of settlement statements for taxes

That’s it! That’s our commitment to you above and beyond the listing contract. We’re happy to discuss any of these and do know that as we continue to encounter new situations, we continue to evolve, revise and add new items to our services on behalf of our clients. We hope you recognize that almost no other agents (1) provide such an accounting of their services, (2) declare a commitment to live up to them, and (3) have taken the time to quantify what it is that they do, so that they have a working road map of items to complete on behalf of their clients.

We look forward to seeing you soon!

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